Q-Optics uses only certified opticians to dispense all prescriptions. If you currently wear prescription glasses chair-side it is recommended by our staff opticians that you wear your prescription with the loupes. A copy of a valid prescription must be submitted with all orders. Q-Optics fills single vision and bifocal lens prescriptions. All progressive lenses will be changed to flat-top bifocals.
- A photocopy of your current prescription.
All other traditional measurements such as pupil distance, seg height, etc. are handled by our TrueFit™ measurement system.
- $100 for Single Vision
- $125 for Bifocal (ST-35 polycarbonate)
- Prescriptions with a +/- 4 diopter can be filled by quotation only
- single vision and bifocal lenses are polycarbonate.
Limited Lifetime Manufacturer’s Warranty – Loupes
Q-Optics / Quality Aspirators (the “Company”) guarantees that the Product will be free from defects in material, construction, and design for the lifetime of the Product.
Who May Use This Warranty?
The Company extends this limited lifetime warranty to the original purchaser of the Product as identified in the Company’s records. This warranty does not extend to, and it is not transferrable to, any subsequent users or purchasers of the Product.
What Does This Warranty Cover?
This warranty guarantees that the Product will be free from defects in material, construction, and design for the lifetime of the Product, including but not limited to, the following: optical seals, hinge breakage, bond of telescopes to “Carrier Lenses”, “Carrier Lenses” breakage, collimation, and frames.
Notwithstanding the foregoing, all frames contain parts that are considered replaceable maintenance parts and are excluded from this warranty. These items include, but are not limited to, nose pads, saddles, and auxiliary items such as sport straps.
If the Company determines that the Product (or its parts) are defective and covered under this warranty, the Company will, in its sole discretion, either (i) have the defective Product or part(s) repaired by the Company or its authorized representative, or (ii) replace the defective Product or part(s) with a new or refurbished Product or part(s).
What is Not Covered by This Warranty?
This warranty does not cover any damage, breakage, or failure due to (i) mistreatment, (ii) misuse, (iii) neglect, (iv) tampering, (v) shipping, (vi) failure to follow the Product user manuals, maintenance instructions, or warnings, (vii) modifications or repairs performed by the purchaser or a third party without the Company’s prior written consent, (vii) normal wear and tear, and/or (viii) external causes such as accidents, abuse, or other actions or events beyond the Company’s reasonable control.
HOW CAN THE PURCHASER OBTAIN WARRANTY SERVICE?
For initiation of a warranty claim in the USA please contact:
1419 Godwin Ln
Duncanville, TX 75116
For initiation of a warranty claim outside the USA – please contact your local distributor.
After contacting the Company to make a warranty claim, the purchaser is required to ship the Product to the Company, [at the purchaser’s cost], to allow the Company to inspect the Product and verify if it is covered under this warranty.
LIMITATION OF LIABILITY; DISCLAIMERS
THE REMEDIES DESCRIBED ABOVE ARE THE PURCHASER’S SOLE AND EXCLUSIVE REMEDIES AND THE COMPANY’S ENTIRE LIABILITY UNDER THIS LIMITED WARRANTY. THE COMPANY’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY THE PURCHASER FOR THE PRODUCT, NOR SHALL THE COMPANY UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
The limits and exclusions contained herein shall apply unless otherwise prohibited by applicable law. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO CERTAIN PURCHASERS.
THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, THE COMPANY LIMITS THE REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE REMEDIES ALLOWED UNDER THIS LIMITED WARRANTY.
No changes may be made to this warranty without being first written, printed, and published by the Company.